FAQ
To track your shipment, identify any track button click on it enter your tracking ID and TRACK’.
Due to unforeseen circumstances, your delivery can get delayed. A new delivery timeframe will be shared with you when you track your shipment on our website. However, in case you have any additional questions or concerns, please contact support from the contact page.
‘Pick up’ status means that GSLT hasn’t received the physical shipment from your merchant. Please contact your merchant for further assistance.
Kindly raise a support ticket from the tracking page. The proof of delivery will be sent to you over email
As a delivery partner, we do not have any refund related information. We request you to contact your merchant for further assistance.
globalskylighttransit.com being a logistics partner to your merchant, doesn’t guarantee product quality. We assure you that all shipments in our network will reach you untampered and in the same condition as handed over to us by your merchant. Please contact your merchant or the marketplace to raise any product related issue.
As a delivery partner, we cannot change your address from our end. Please contact your merchant for changing your delivery address.
You need to carry any government ID proof (driving license, voter ID).
Unfortunately, this service is temporarily unavailable due to the COVID-19 pandemic.